How to Use FogBugz
For our current and new client tech support, we use FogBugz bug tracking tool to track bugs, fix them, and add new features. With Fogbugz, you can directly send your bugs to our developers. This allows you to be an integral part of the bug testing and tracking process, and most importantly, getting those bugs fixed!
How to Submit a Case
If you encounter a bug in your software, you can:
1. Create a case on the Fogbugz website, or
2. Email your bug from your custom email address that we will provide for you.
If you explain your issue and open a case via email, you will receive a confirmation email and a case tracking number to view its status.