Maintenance Support Plans – Priority Support for Your Business

Once your project is completed, your firm will need reliable maintenance and priority support to keep your systems running smoothly. At Access Experts, we provide flexible maintenance agreements designed to protect your investment and give you peace of mind.

Our maintenance support plans give you priority access to technical experts who can resolve issues quickly—before downtime impacts your business.

Maintenance Support Plans – Priority Support for Your Business
Silver Plan

Silver Plan – $495/month

Perfect for small teams needing essential protection

  • Priority telephone support during business hours
  • Error correction services (patches, bug fixes, updates)
  • Consultation on system operation and utilization
  • Verification of backups upon request
  • Significant savings compared to the $325/hr non-plan rate
  • Cancel anytime with 30-day written notice
  • Discounted hourly rate for additional feature development – get new features added at a discounted rate of $235/hr a savings of $90/hr!
Gold Plan

Gold Plan – $795/month

Ideal for growing companies that need more coverage. Includes everything in Silver plus:

  • Access to limited after-hours emergency support (via callback)
  • One free hour of development per month – use it on new features or reports!
  • Verified Backups included

Best Value! Starts with the Gold Plan.

Platinum Plan

Platinum Plan – $1095/month

Best for mission-critical systems requiring top-level support. Includes everything in Gold plus:

  • 24/7 priority response for emergencies
  • Comprehensive system monitoring and quarterly performance reviews
  • Dedicated account manager for personalized support
  • 3 free hours of development per month, use it to add new features or reports!
  • Verified Backups included

Why Choose a Maintenance Agreement?

  • Priority Telephone Support

    Jump the line and receive help faster during normal business hours.

  • Error & Bug Fixes

    We’ll correct reproducible errors, install patches, and ensure your systems align with specifications.

  • Ongoing Maintenance

    Regular support for updates, patches, and smooth system operation.

  • Cost Savings

    Lower rates and predictable monthly billing, versus costly per-hour support.

Ready to Protect Your System?

Pick the plan that works for you and fill out the contact form, or, reach out to further discuss how we can create a tailor made plan just for your firm!

Maintenance Support Plans – Priority Support for Your Business

Get in Touch with Us

Whether you have questions about our maintenance plans, need help choosing the right option, or want to discuss a custom agreement, our team is here to assist you.

Telephone (USA/Canada): 844-328-2636 (844 DATA MEN)
Telephone: +1773.839.4097
Fax: 855-283-4713

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